Field Service Engineer (m/f/d)

WHAT IS IMPORTANT TO YOU IN YOUR JOB?

• Expand your horizons and develop them further.
• Make a real and lasting impact, drive improvements.
• Gain ownership and success in your job.
• Build your expertise to a new level.
• You are looking to join a team of specialists focused on service/support and installations in Europe and Asia Pacific.

YOUR TASK

• In this hands-on, customer-facing role, you will perform a variety of tasks including installations, troubleshooting and repair, application support, user demonstrations and training.
• Working closely with our customers, you will develop a sense of their needs and goals and work closely with our sales team to capitalize on sales opportunities.
• Your work locations will be on-site at our customers, remotely or from the headquarters in Taunusstein / Germany.

• You have a bachelor‘s or master‘s degree or a doctorate in physics, physical chemistry, or engineering

• You have previous experience working on surface science UHV systems

• Ideally, you have experience and knowledge in experimental surface analysis (e.g. ARPES, ESCA, HAXPES, MBE, STM/AFM)

• You like to work with your hands and have excelent mechanical skills

• Good command of English and preferably also German (not a must)

• You are service-oriented and have a practical problem-solving approach

• You are business oriented: you provide excellent support and understand the link between profit and customer safisfaction

• You enjoy traveling and are available for installations and visits throughout Europe and Asia Pacific