The management ecosystem of knowledge in large organizations: Policies, practices, tools mobilized

Desi seminar by Jean-Pierre Bouchez


This talk will focus on KMS. I will present the results of a research conducted during three years, with thirty major international groups on the various policies, practices, and tools mobilized in the knowledge management systems. I will describe four types of models identified during this research. These models come from policies that companies want (or not) implemented. For each of these models, I will present the practices and tools (technology) used, highlighting in particular the conditions for their success, but also their limits and their risk of failure.
The combination and articulation of these models refers to the new knowledge management ecosystem. The reference companies that served as the basis for the research are as follows: Auchan, Areva, Axa, Bouygues Telecom, CEA, Crédit Agricole, Danone, Engie, Dassault System, EDF, Gemalto, Groupe SEB, IBM, Lafarge, Michelin, Mondial Assistance, L'Oréal, Orange, La Poste, Pernod Ricard, Schneider, SNCF, etc.


Jean-Pierre BOUCHEZ holds a Ph.. in Management Sciences and is a Research Director in the Laboratory for Management Research (Laboratoire LAREQUOI) at University of Paris-Saclay. He is also creator of Planet S@voirs. He has worked as a consultant to about one hundred organizations as well as keynote speaker in France and other countries. He has previously been vice president (human resources) in large companies and is also author or co-author of a dozen academic works, as well as several dozen publications of a scientific and professional nature. He is also the author several books whose more recent are "The company in the digital age. New Collaborative Practices "(2016) and" The Knowledge Economy: Construction, Issues and Perspectives "(2012). He also regularly publishes points of view in major French media (Le Monde, Les Echos, La Tribune). A complete biography is available on the home page