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Lucerne University of Applied Sciences


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Economics / Business - Environment - 24.11.2022
Smartphone banks compete with traditional banks for business
Smartphone banks compete with traditional banks for business
One in ten people in Switzerland already uses a smartphone bank. Although such neo-banks have so far only been used as secondary and third-party banks, they could also challenge the established banks' status as principal bankers in the future. This is the result of a study by the Lucerne University of Applied Sciences and Arts on the Swiss retail banking market.

Economics / Business - 18.10.2022
Returns in online retail: what they cost and how they can be avoided
Returns in online retail: what they cost and how they can be avoided
Returns are an integral part of online retailing. Up to 60 percent of the goods ordered are returned in individual online stores. This causes high costs, as the online retailer survey by the Lucerne University of Applied Sciences and Arts reveals. An HSLU research team asked online stores how returns can be avoided.

Environment - Architecture - 05.09.2022
Green city: a few bushes are not enough to refresh
Green city: a few bushes are not enough to refresh
Extreme heat makes life barely bearable, especially in cities. Greenery is supposed to help regulate the temperature. Experts from the Lucerne University of Applied Sciences and Arts explain how we can go green in terms of urban climate. Planting an avenue here, greening a roof there - Peter Schwehr, Head of the Competence Center for Typology & Planning in Architecture at the Lucerne University of Applied Sciences and Arts, thinks little of it.

Economics / Business - Innovation - 09.12.2021
Chats, Chatbots and Voicebots - Arrived in Banking?
Chats, Chatbots and Voicebots - Arrived in Banking?
Questions about finances, savings accounts, or retirement planning: More and more interactions with the bank are taking place via low-threshold, digital communication channels. Almost half of customers can imagine communicating with their bank via chat or chatbot. This is shown by the Conversational Banking study conducted by the Lucerne University of Applied Sciences and Arts.

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